Technical Support
Expert assistance when you need it most. Our dedicated support team ensures your SHIPFLOW operations run smoothly with fast response times and knowledgeable solutions.
How to Get Support
Multiple channels to reach our expert support team
Email Support
Mon-Fri, 9:00-17:00 CET
Best for detailed technical questions with attachments and screenshots.
Phone Support
+46 (0)31 772 9090
Mon-Fri, 9:00-17:00 CET
For urgent issues requiring immediate assistance (Priority & Enterprise tiers only).
Online Portal
support.flowtech.se
24/7 Access
Submit tickets, track issues, access knowledge base, and download updates.
Getting the Fastest Response
When Submitting a Ticket:
- Include SHIPFLOW version and module
- Describe steps to reproduce the issue
- Attach relevant files (geometry, case files)
- Include screenshots or error messages
- Specify your operating system and hardware
Need Support Right Now?
Our support team is ready to help you resolve issues and get back to work.
Create a Support Ticket